Effective Date: January 1, 2025

Last Updated Date: January 1, 2025

SIM Technology Group, LLC (SIM)

SIM values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application ("AGNT") and related services. By using our App, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use the App.

1) Information We Collect:

We may collect the following types of information:

Personal Information

• Name
• Email Address
• Phone Number
• Billing and Payment Details (Agent, if applicable)
• Other information you provide voluntarily
• Locations of your favorite providers (Policyholders)
• Prescription Drugs used (Policyholder)

Non-Personal Information

• We collect non-personal information that does not directly identify you, including:
• Device information (model, operating system, unique device identifiers)
• App usage data (e.g., pages viewed, features accessed)
• Crash logs and performance analytics

Location Information (if applicable)

Our app may request access to your location to provide location-based services. You can enable or disable location services at any time through your device settings, however a key feature of the app is the ability to notify you when a potentail health event has occured. If you disable the location services, this feature will also be disabled.

2) How We Use Your Information:

We may use your information for the following purposes:

• To provide, operate, and improve our App and services
• To personalize user experiences
• To provide the policyholder with a context aware notification of a potential health event
• To communicate with you regarding updates, offers, and customer support
• To analyze and monitor usage trends
• To comply with legal obligations

3) Sharing & Disclosure of Information:

We do not sell or rent your personal information. However, we may share your data in the following circumstances:

• With service providers: Who assist us in operating the App (e.g., cloud hosting, analytics).
• With legal authorities: If required by law, regulation, or to protect rights and safety.
• In business transfers: Such as mergers, acquisitions, or sales of assets.

4) Data Security & Retention:

We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

We retain your personal information as long as necessary for business, legal, or regulatory purposes.

5) Your Rights & Choices:

Managing Your Information

• You may update, correct, or delete your personal information by contacting us.
• You can opt out of promotional communications by following the unsubscribe instructions.

Android-Specific Permissions

The App may request access to device features (e.g., camera, GPS location, storage). You can modify or revoke these permissions at any time in your device settings.

Do Not Track (DNT)

Some browsers allow a “Do Not Track” signal. We do not currently respond to such signals.

6) Third-Party Links & Services:

Our App may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies.

7) Children’s Privacy:

Our App is not intended for children under 13. We do not knowingly collect personal data from children.

If we learn that a child has provided us with personal information, we will delete it promptly.

8) Changes to This Policy:

We may update this Privacy Policy from time to time. We will notify users of significant changes via an in-app notice or other means.

9) Contact Us:

If you have questions about this Privacy Policy, please contact us at:

SIM Technology Group, LLC

301 W Platt Street Suite 397 Tampa, Florida 33606

Website: https://myagnt.ai/